Exchanges & Shipping
We hope you love the jewellery you order. However, if you do not, we will honour a refund for up to 45 days - or offer to exchange the item for up to 60 days.
Items sent back need to be in re-sellable condition (no tarnish or wear).
If you receive an incorrect item (so sorry) please let us know immediately. You will send the item back and your correct one will be sent to you. We will refund you the shipping expense you have incurred. SVP use regular speed Canada Post/USPS or other National service for where you live (no UPS, FedEX etc).
We ship globally! Your package will be tracked.
Shipping within Canada:
Orders under $100 - $5
Orders over $100 - free!
Shipping to other countries (flat rate):
USA - $12
Australia - $25
All other locations - $25
Questions? email Dianne - firstname.lastname@example.org